Choosing your model
Kit, bidet seat or Japanese toilet?
Which model should I choose?
The Bidet Kit (Essential) is the simplest and most affordable solution: it attaches under your current seat. The Smart Bidet Seat (Comfort) replaces your seat and adds a heated seat, warm water, hot-air drying, and a remote control. The Smart Japanese Toilet (Premium) offers the complete experience: automatic opening, warm water washing, drying, and UV sterilization.
Does the Bidet Kit need electricity?
No. Like a faucet, it works solely with the water pressure in your home. No outlet, no cable.
And the Wash Toilet or the Japanese Toilet?
These two models feature a heated seat and warm water, so they require an electrical outlet near the toilet. Contact us, and we’ll help you check your bathroom’s installation.
Is it compatible with my toilet?
The Kit and the Seat fit standard toilets. If in doubt, send us a photo: we will respond within 24 hours.
Installation
Installation in just a few minutes.
Is the Bidet Kit easy to install?
Very easy: allow about 20 minutes. All parts are provided, along with clear, step-by-step instructions.
Whether you’re an experienced DIYer or a beginner, you won’t need any complicated tools or a plumber.
Can it be installed on all toilets?
The Bidet Kit fits almost all standard toilets. It can be installed on either the right or left and integrates with your existing toilet.
Can it be easily disassembled?
Yes. It is just as easy to dismantle as it is to install, and can go with you if you move.
I’m left-handed. Is it suitable?
Of course. The Bidet Kit can be installed on the left side in a few minutes. The instructions are explained in the manual.
Hygiene and health
Who is it intended for?
Is it suitable for children, seniors, and people with reduced mobility?
Absolutely. Our bidets are designed to be easily used by the whole family.
For children, it is a good way to adopt good hygiene habits early on. Seniors appreciate its gentleness and easily accessible controls, which preserve their independence. And for people with reduced mobility, it avoids difficult movements, for simpler and more dignified hygiene.
Is it suitable for sensitive skin or for people with health problems?
The bidet is particularly appreciated by people with sensitive skin or those suffering from hemorrhoids. Unlike toilet paper, which irritates through friction, water cleanses gently. In case of health problems, seek advice from your doctor.
Why isn't toilet paper enough?
Paper alone does not clean completely, and repeated rubbing can irritate the skin. A gentle stream of water provides a more thorough and gentler cleaning, better for both your skin and the environment.
What about wet wipes?
They’re no good. Used every day, they can irritate the skin, and the products they contain are far from ideal. They also pollute and clog drains. A bidet, on the other hand, cleans thoroughly and gently, without creating waste.
Is it useful during pregnancy or menstruation?
Yes. During pregnancy, it allows for gentle cleansing without having to bend over. During menstruation, it provides an immediate feeling of freshness. It is also very practical for daily intimate hygiene.
Usage
Practical questions.
How do I keep the nozzle clean?
The Bidet Kit nozzle is self-cleaning: you can start a rinse at any time. The instructions explain how to do this.
Where does the water come from? From the bowl?
Not at all. The bidet is connected to the clean water supply of your toilet, the same one as your faucet. It has no contact with the water in the bowl.
Is the water hot?
The Bidet Kit uses cold, room-temperature water with an adjustable spray. For warm water, choose the Smart Bidet Seat or the Smart Japanese Toilet.
Orders, shipping and returns
Order with peace of mind.
What is the shipping time?
Your order will be shipped within 24 hours.
How can I track my order?
Upon dispatch, you will receive a La Poste tracking number by email to track your parcel until delivery.
Do you ship internationally?
Yes, we deliver throughout Europe.
Can I try it before deciding?
Yes. You have 30 days to try it. If it’s not right for you, return it in its original condition: we’ll give you a full refund, no questions asked.
Is there a warranty?
Yes, all our products come with a 2-year warranty.
Any other questions?
We are here to help you.
Send us a message or a photo of your toilet: we will respond within 24 hours.
Contact us