Privacy Policy

Privacy Policy

Your personal information is in good hands with us.

This privacy policy describes our practices regarding the collection, use, and sharing of your personal information when you visit or make a purchase on www.hydrozenbidet.com (the "website").

Collection of Personal Information We automatically collect certain information about your device when you visit our website. This includes details about your web browser, your IP address, your time zone, and certain cookies that are installed on your device. In addition, when you browse the website, we collect information about the specific web pages or products you view, the websites or search terms that referred you to the website, and information about how you interact with the website. We call this automatically collected information "device information".

We collect device information using the following technologies:

  • "Cookies" are data files placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • "Log files" track actions that occur on the website and collect data, including your IP address, browser type, internet service provider, referring/exit pages, and timestamps.
  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the website.

In addition, when you place or attempt to place an order on the website, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We call this information "order information".

When we refer to "personal information" in this privacy policy, we mean both device information and order information.

How do we use your personal information? We primarily use the order information we collect to fulfill any order placed through the website (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). In addition, we use this order information to:

  • Communicate with you;
  • Screen our orders for potential risks or fraud; and
  • Provide you with information or advertising about our products or services, based on the preferences you have communicated to us.

We use the device information we collect to help us detect potential risks and fraud (particularly your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and by evaluating the success of our marketing and advertising campaigns).

Sharing Your Personal Information We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the website. You can learn more about how Google uses your personal information here: https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legitimate request for information we receive, or to protect our rights.

Behavioral Advertising As described above, we use your personal information to provide you with targeted advertising or marketing communications that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the links below:

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out page at: http://optout.aboutads.info/.

Do Not Track Please note that we do not change our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.

Your Rights If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.

In addition, if you are a European resident, please note that we process your information to fulfill the contracts we may have with you (for example, if you place an order on the website), or for the purposes of pursuing our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention When you place an order on the website, we will retain your order information in our records unless you ask us to delete this information.

Changes We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you wish to file a complaint, please contact us by email at contact@hydrozenbidet.com

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.